Chewing the Cud

Are your fabric wraps machine-washable?
Yes! The wraps are made of 100% organic cotton and soy-based inks, both of which will withstand machine-washing.

What other uses do the wraps have?
Our customers love to find multiple uses for our wraps: as headscarves, accessories, napkins, hostess gifts and even wedding favors!

How do you ship items to me?
We ship everything USPS PriorityMail, with the exception of our wedding materials, which are shipped via UPS.

What are your return policies?
If for any reason you are not satisfied, we will gladly accept your timely return of unused or defective merchandise. Please email hello@chewingthecud.com to request our return form. Returned merchandise should include original packaging and be in the same condition as when it was delivered to you. Used merchandise cannot be returned unless defective. Returns are only accepted with a postmark of 14 days after receipt. We will issue a refund only in the case your item is returned undamaged and in resale condition. Any damaged items will not be refunded. Refunds typically take 10-14 business days to process.

When I put something in my shopping cart, does it guarantee I have the merchandise?
Placing an item in your shopping cart does not guarantee it will be available when you are ready to make your purchase.

Is it secure to enter my credit card information online?
Yes, personal information provided on the website and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology.

What is a pre-order?
A pre-order allows you to reserve merchandise before it is available for shipment. When it arrives, we will ship to you immediately.

Tell me more about this privacy and security thing. You're sure no one sees my information?
We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our customer service center and stores also operate over a private, secure network. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information. In addition, we will never share your information to any other third parties.

You're not going to start flooding my inbox with emails now that you know stuff about me, right?
Absolutely not. We use the information we collect from you for various purposes, including: to complete your purchase transactions; to provide the services you request; to keep you informed about the status of your orders; to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you; to notify you of product recalls or provide other information concerning products you have purchased; and/or to improve our merchandise selections, customer service, and overall shopping experience. We will never share or sell your information to any other third parties.

Do I have to pay sales tax?
Only if your item is shipped to California